a-peeling stickers .com

Frequently Asked Questions

 

Q1. Can I get a discount if I order 2 or more stickers with text changes?
Q2. Can we get a sticker shaped like a mouse or bug?
Q3. Which sticker materials are recommended for writing on? 
Q4. Can you print barcodes?
Q5. Can we get our labels on sheets, instead of on rolls?
Q6. How much do blank labels cost?
Q7. Are your labels self adhesive or do we have to moisten them?
Q8. Do you have an option to ship Next Day or 2nd Day Air?
Q9. How long will it take to ship regular UPS to my location?
Q10. I'm having trouble paying with my credit card using the PayPal service; can you help?
Q11. What is your returns & liability policy?
Q12. What file formats do you accept for your artwork or logos?
Q13. Do I have to pay for labels before I receive a proof /
Can I cancel my order after I receive a proof?

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  Can I get a discount if I order 2 or more stickers with text changes?
A1. You can get a discount for text, ink color or material changes if:
.......the stickers are the same size &
.......the combined quantity totals 5,000 or more stickers &
.......the minimum for each copy (text), ink, or material change is 1,000.
If your order meets the above criteria, you may use the price for 5,000 and add a $10 charge for each copy, ink &/or material change, instead of pricing each order separately.* {An order with 3 different materials, but the same text & ink color, would have 2 stock change charges at $10 each. An order with 5 different materials & 5 labels each saying something different, but all the same ink color, would have 4 stock change charges plus 4 copy change charges.} To confirm your order total or for orders of 10,000 or more, please request a quote. You may use our Custom Order Form to place a combination order.
*This does not apply to laser labels.
   
  Can we get a sticker shaped like a mouse or bug?
A2. We do have some special shapes available that are not listed on our "How To Order Special Shaped Stickers" page. Examples of some of these would be a house, stop sign or dog bone. Please request a quote for printing.
     Even though we don't stock a mouse or bug shape, we can have a new tool made that will cut out your shape to your specifications. We will give you a specific quote according to the size and complexity of the shape. Please request a quote.
   
  Which sticker materials are recommended for writing on? 
A3. White Matte material is recommended for writing on, as well as any of our five fluorescent colors of stock, which all have a matte finish.


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  Can you print barcodes?
A4. Just give us the number that you need and we can create the bar code for you. Also indicate the type of bar code you need. We will create your UPC-A bar code for Free, with your label order purchase! Please request more information, if you need a barcode other than a UPC. You may also supply the artwork for the barcodes. See barcode example and additional information.
   
  Can we get our labels on sheets, instead of on rolls?
A5. Many sizes are available on a sheet format. Most come one label per sheet, but some sizes are available with multiple labels per sheet. Please request a quote.
   
  How much do blank labels cost?
A6. For our labels that come on a roll or in dispenser boxes, blank labels cost 20% less than labels with one color printing*. To calculate this price use the pricelist under step no. 1 (on the order info page for the label shape you want) and take that price times 0.80. To order these labels, you may use our Custom Order Form. You may order any of our standard materials with no printing, but if you will be writing on them, we recommend not ordering a gloss or foil material; our white matte and fluorescent materials would work best. Orders that are flood-coated with an ink do not qualify for a discount. If you wish to order more than one material color, please see A1 for more information.
*Does not apply to pre-printed labels, shipping labels, or weatherproof labels -- please request a quote.
   
  Are your labels self adhesive or do we have to moisten them?
A7. Our labels are self adhesive. You just peel and stick with the touch of a finger.


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  Do you have an option to ship Next Day or 2nd Day Air?
A8. If you want your order shipped Next Day or 2nd Day Air, you can make a note of that in the 'Special Instructions' area of your order form. If you have a deadline, please note the date that you need to have the stickers in your hands by. We will email or call to let you know whether we can meet that deadline and give you an estimation on the shipping cost.
   
  How long will it take to ship regular UPS to my location?
A9. Shipping regular UPS (UPS ground service) can take anywhere between 1 to 4 days. You can check the UPS website for delivery times to your specific location from the city of Omaha, Postal Code 68137. Don't forget to add our printing production time (business days plus weekends, if any) which varies per sticker, and is noted at the bottom of the online order forms, above your shipping address. Some pre-printed stock items may be mailed by US Postal Service.
   
A10. I'm having trouble paying with my credit card using the PayPal service; can you help?
  Please visit our PayPal Trouble-shooting page or contact us.
   
A11. What is your returns & liability policy?
  Please visit our Return & Liability Policy page.
   
A12. What file formats do you accept for your artwork or logos?
 

Preferred file formats: CDR Corel Draw, EPS Encapsulated PostScript (PRN, EPS, AI), Bitmaps (BMP or TIFF) 600 dpi or better, Word DOC or Adobe Acrobat Reader PDF files. It's a good idea to convert fonts to curves or paths in case we do not have the font or type style.
Multicolored art:
If your logo or art is multicolored, we prefer you provide it in a vector format (CDR, EPS, AI, and sometimes PDF). If your multicolored art is in a bitmap format (BMP, TIFF or JPEG), please email your art, before placing your order, so we can determine if we will be able to use it. If you have 2 or more colors that overlap or blend into each other, you may need to get a special quote for 4-color process printing. If you have any questions you are invited to call or email us.
To Mail Your Artwork:
Please send a fine quality black and white print out. If your logo or art is multicolored, please provide it color separated (each color as a separate black image with register or crop marks). See Logo & Art Specifications for details about margins, bleeds, or screens. 

A13. Do I have to pay for labels before I receive a proof / Can I cancel my order after I receive a proof?
  You do not have to pay for the labels before you receive a proof. Placing an order and receiving a proof does not obligate you to buy the labels. You may cancel the order after you receive your proof, if you would like to. You may cancel an order at any time, unless the labels have already been printed; then full payment is required. If your order is cancelled after the printing plate has been made but before the labels are printed, there is an $8.00 charge. The printing plate is not made until after the proof has been approved and payment has been received. Proofs are free, unless the amount of work involved is excessive. If that is the case, you would be notified before the work was done, so you could decide if you wanted to pay for the artwork or not.
 


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You are invited to email your questions to:
info@rightad.com

 

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a-peeling stickers
21218 Appaloosa Dr., Elkhorn NE 68022
Phone 1-402-289-2273
FAX: 1-402-289-4392
www.a-peelingstickers.com

2001 a-peeling stickers